Information We Collect
We gather information from you in different ways: when you provide it directly, when it’s collected automatically through your device or browser, or when it’s shared with us by trusted third parties.
Information You Share With Us
You might provide details to us when you:
Contact us for questions or help
Complete surveys
Sign up for or use our services (such as visa applications)
Request newsletters or updates
Communicate via email, chat, or phone
The types of information you give can vary depending on the service, and may include:
Your full name
Email and phone number
Travel details (like arrival date and purpose)
Home address and date of birth
Place of birth, nationality, and gender
Passport information (number, issue/expiry dates, issuing country, photo)
Additional personal details like social insurance number, religion, family info
Employment and payment details
Information Collected Automatically
When you visit our website, we may automatically collect data such as:
Your IP address, location, device ID, browser type and language
Mobile carrier, operating system, and screen size
How you navigate our site (pages visited, time spent, clicks)
Referral links and exit pages
This info helps us improve your experience and optimize our services. We use cookies and similar technologies, which you can manage through your browser settings.
Information From Third Parties
If you connect through social media accounts like Facebook or Google, or interact with us via those platforms, we may receive some of your profile info (such as name, profile photo, email). These platforms have their own privacy rules.
We may combine this third-party info with data we collect ourselves.
How We Use Your Information
We use your information to:
Provide and support our services
Answer your questions and respond to feedback
Customize and improve your experience
Keep you updated about your transactions
Send marketing materials if you’ve agreed
Analyze how our services are used
Comply with laws and protect our rights
We may also use anonymized data for research, reports, or marketing.
Sharing Your Information
Your data may be shared:
During business changes like mergers or sales With our trusted partners and affiliates With service providers (payment processors, mailing services, visa agencies)
When required by law or to protect safety and rights
With your permission
Analytics and Personalized Ads
We use tools like Google Analytics to understand site usage. These tools may collect info in real time, including which pages you visit. You can opt out via the Google Analytics Opt-Out browser add-on.
For personalized ads, third-party ad services may track your activity across sites. You can manage ad preferences and opt out using:
Network Advertising Initiative Opt-Out.
Digital Advertising Alliance Opt-Out
Google Ads Settings
Your Choices
Depending on where you live, you may be able to:
Access, update, or delete your account information Opt out of marketing emails (while still receiving important service emails) Control cookie preferences
Exercise other rights as described in your region
How Long We Keep Your Data
We retain your information only as long as necessary to provide services or meet legal requirements. You can request updates or deletion of your data anytime.
Security of Your Information
We use strong security measures like encryption and secure data centers to protect your data. While no system is foolproof, we strive to keep your information safe.
International Data Transfers
Your data may be processed in the US, UK, or other countries with different data laws. By using our services, you agree to this transfer and processing.
Children’s Privacy
Our services are not intended for anyone under 18. If we find we’ve collected data from a minor, we will promptly delete it.
Links to Other Websites
Our site may link to other sites. We are not responsible for their privacy practices. Please review their policies before sharing personal info.
Policy Updates
We may update this policy occasionally. Please check back regularly. Continued use means you accept any changes.
Contact Us
If you have questions or need help, feel free to contact us:
Phone: +1 (407) 955-9631